Terms and Conditions

Effective Date: 15 October 2024

Welcome to Dayang’s Art. By accessing our website and purchasing our products, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services.

1. General

These Terms and Conditions apply to all users of the site, including browsers, customers, and merchants. By using our site or purchasing products, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

We reserve the right to update or modify these terms at any time without prior notice. The latest version will be posted on this page. Your continued use of our services constitutes acceptance of any changes.

2. Product Information

All products sold by Dayang’s Art are described as accurately as possible. However, we cannot guarantee that product descriptions, colors, or images will be entirely accurate, as this may vary depending on the device or screen settings you are using.

  • Custom Embroidery Orders: Custom orders are made based on your provided specifications. It is your responsibility to ensure that all custom details (e.g., spelling, colors, and sizes) are accurate when submitting your order.

  • Pricing: All prices are subject to change without notice. Prices are displayed in [Currency], and any applicable taxes or shipping fees will be added during checkout.

3. Orders and Payment

By placing an order with us, you agree that:

  • You are legally capable of entering into binding contracts.

  • All details you provide to us are accurate and up-to-date.

  • You authorize us to charge your provided payment method for the total amount of your order.

We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing, or suspicion of fraud.

4. Custom Orders

For custom embroidery orders, you are responsible for providing accurate and complete instructions regarding your desired design. Custom products cannot be canceled, returned, or exchanged once production has started unless the product is defective or incorrect.

If there is an issue with your custom order, please contact us immediately, and we will do our best to resolve the situation.

5. Shipping and Delivery

We offer shipping to [List of Locations]. Shipping times and costs will vary depending on the destination and shipping method selected. Please note that delivery times are estimates and may be subject to delays beyond our control (e.g., postal delays, customs processing).

Once your order has been shipped, you will receive a confirmation email with tracking information (if applicable). We are not responsible for any lost or stolen packages once the tracking shows they have been delivered.

6. Returns and Exchanges

Our return and exchange policy applies only to non-custom products. Please review our Return Policy for detailed information on returns and exchanges. Custom products are non-refundable unless they are found to be defective or incorrect.

7. Intellectual Property

All content on this site, including designs, logos, images, and text, is the property of Dayang’s Art and is protected by copyright and trademark laws. You may not use any of our content for commercial purposes without our express written consent.

8. User Responsibilities

By using our services, you agree to:

  • Use our website for lawful purposes only.

  • Not to engage in any fraudulent or harmful activity that could compromise the integrity of our services.

We reserve the right to terminate or suspend your account if you are found to be in breach of these terms.

9. Limitation of Liability

To the fullest extent permitted by law, Dayang’s Art shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the value of the product purchased.

10. Changes to Terms

We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of our services indicates acceptance of any changes.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: dayang@dayangsart.com
Phone: +6017 - 847 5018