Privacy Policy

Effective Date: 15 October 2024

At Dayang’s Art, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when purchasing our products or requesting custom embroidery services.

1. Information We Collect

We collect personal information to provide you with a better service and process your orders. The types of personal data we may collect include:

  • Name

  • Email address

  • Shipping address

  • Billing information (including payment details)

  • Phone number

  • Custom design requests and preferences

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and ship your orders.

  • Customer Support: To communicate with you about your orders, respond to inquiries, and handle any issues that may arise.

  • Custom Services: To fulfill custom embroidery requests based on your preferences and designs.

  • Marketing: With your consent, we may send promotional emails and updates regarding new products or services.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information:

  • Encryption: We use secure encryption methods for transactions.

  • Data Access: Personal information is accessible only by authorized personnel who are obligated to keep your information confidential.

  • Secure Payment Gateway: All payments are processed through secure, third-party payment platforms.

4. Your Rights

You have the following rights regarding your personal data:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You may request to correct or update any inaccurate or incomplete data.

  • Deletion: You may request to delete your personal information, except where retention is necessary for legal obligations or legitimate business purposes.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us track user preferences and improve the functionality of our website. You can choose to disable cookies in your browser settings, but this may affect certain website features.

6. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies when visiting.

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: dayang@dayangsart.com
Phone: +6017 - 847 5018